palmera vacation club lawsuit

This is not the first time that we have had issues with getting people to respond, Desired outcome: Some. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. All-Inclusive resorts may charge a mandatory all-inclusive fee. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. We asked plenty of questions, figuring 4 heads were better than 2. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Complaint Resolution Index (CRI) Explained. To learn more, check out our blog What is a Timeshare and How Does it Work? 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. We paid cash, so we don't have that leverage. How do I get out of this? Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! #3. These vacations are limited. legally cancel the contract. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Some systems only allow USPS. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Registration as a Seller of Travel does not constitute approval by the State of California. This allows us to verify that our reviews come from real guests like you. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. One thing I have now witnesses and everything was recorded just last year before COVID 19. get quotes and more. Desired Settlement: cancellation of contract with no negative credit report filing. Sounds like your bases are covered. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. I called the number they gave me three times to cancel the contract but no one answered. Theres a lot of noise out there. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Has that happened to anyone else? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Login. Travel benefits are administered by third party providers under contract with RCI, LLC. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. It may not display this or other websites correctly. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. I suspect this goes on all the time. This will surely increase the credibility of your complaint. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. get quotes and more. What is Palmera Vacation Club's Facebook? CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Palmera is deducting $295 out of my checking account a month. Avoid doing business with Palmera. Type in the email address you registered with. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. They have their own points system to be used within the resorts that are on Hilton Head. This will surely increase the credibility of your complaint. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. A timeshare is not what you may think it is. Hang onto your paperwork. We asked plenty of questions, figuring 4 heads were . (free membership giveaway for every 50 subscribers!). Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. I told them I was waiting on a check from them to pay off my old time share. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. What is Palmera Vacation Club's Instagram? Read full review of Palmera Vacation Club. International Association of Better Business Bureaus. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Check the spelling of your query. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. They never answer our calls I but 5000.points and paid $2000. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. We bought 3,000 points for around $13K. Other restrictions may apply. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. You must log in or register to reply here. I am thankful that the only financial information I gave was our credit card. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. This review was chosen algorithmically as the most valued customer feedback. Recent Reviews Offers void where prohibited by law. I would also send a copy via USPS certified mail with tracking today. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. With the average cost of a timeshare, you will have already made up what you paid for and more! I became a member in 2015 and was generally happy. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. an attorney but they refused to negotiate with him. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. BBB Business Profiles generally cover a three-year reporting period. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. View summaries of the complaint descriptions and responses. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Desired outcome: RCI members must redeem this exchange offer through the contact center. We arrived at 9am along with dozens of other potential buyers. After researching and finding this site (thank God!) Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. NEARBY AMENITIES. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. In fact, about 85% of timeshare owners love their brand or resort. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. I was puzzled by this statement. Buyer Beware!!!! Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Had enough of Palmera. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. They sat us down with our salesman in a large room. ComplaintsBoard.com is a leading complaint resolution website on the Internet. would get enough money to pay off their time share. Contacts:There are no additional contacts. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The travel prices the salesman Share. To be updated with all the latest news, offers and special announcements. Write reviews, ask and respond to questions, Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Have you tried contacting them? The first thing you should do before searching for rental homes is decide on an ideal budget. The price level of this organization is high according to consumer reviews. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. No. Feb 28, 2023 7:27 pm EST. We returned Sign up for free now, Sign up for free to participate on the website. After about another hour, I finally got through to the right person. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Scam Clue 3: A promotion claiming youve been specially selected for membership. Now, multiply this over the next 50 to 60 years. Regards, We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. The latest complaint timeshare fraud was resolved on Aug 04, 2017. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Read Also: Sailboat Vacations In The Caribbean. After checking in we were paired up with the salesman. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Hawaii TAT Broker ID #TA-023-193-6000-01 Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Start a new search, then select a related item from the autosuggest. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! If a deal is actually honest, it will still be there after you take a day or so to check it. The latest review amount billed was posted on Feb 28, 2023. 602560941. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. We didn't start to look into it more until we got home Sunday night. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Submit a complaint and get your issue resolved. Our credit is being held hostage by Palmera Time Share. Lets say you take a week-long vacation every year somewhere new. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Reverse and return back to what we had, and reimburse us for the waste of our time in full. All of the one star reviews that you read are TRUE. $291.18/mo Est. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Our records indicate the company failed to respond to the one complaint brought to its attention. Respect the privacy of others. Prove them wrong! Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? $12,000. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. This post has been removed at the author's request. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Vacation Club membership. Taxes, additional fees, and charges may apply. File Complaint Websites:There are no additional web sites. Login to participate on the website. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. The trading power we were supposed to have with RCI was I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The lady I spoke too had no interest. The complaint has been investigated and resolved to the customers satisfaction. Don't have an account? He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Desired outcome: Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation.

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