mazda soul red crystal paint problems

I have just started to get chips on my Soul Red CX 5 even though I picked it How can I have so many paint chips on my car? It's a problem with the industry not the paint. Car repair is nowhere near as simple as what it was even just a few years ago. We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. all problems of the 2020 Mazda CX-5 All automotive paint colors require mixing 1-1 with Reducer. I feel like I could just wipe the paint off if I tried lol but they are beautiful colors. Each one of our locations has leading paint methodology systems and premium quality paint to ensure we are giving you the premiere level paint repair for your Mazda. Pre-Owned 2022 Mazda CX-30 2.5 S Select Package AWD Soul Red Crystal Metallic in Lake, IL at BMW of Lake - Call us now 815-893-7098 for more information about this Stock #43971 You might get away with only a hood application as the bumper is not metal and therefore takes rock hits better. On various discussion forums, owners who regret their choice are not uncommon. We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. Just signed up to Mazda247 and will be picking up my new 2020 CX-5 Signature model this afternoon in 90 minutes! It's a frequently reported issue online with the red 18's, but I'm not sure about other years or colors. If you're concerned about a used Mazda's body health, rest assured that you shouldn't have any problems with corrosion in cars built in the last 15 years. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. I And it's more complicated than with other paint that only requires sanding and touch-ups, because the elaborate composition of Crystal Red makes it more difficult to correct, as this diagram demonstrates: The good news is that it seems to affect only 2017-2018 models. Is yours also the Soul Red or a different color?? The colour of the different areas of the bodywork may vary slightly if the vehicle has previously been repainted.Performing this measurement will help to choose the most accurate colour shade in the colour management software. I did what somebody else did online and used the online Mazda customer experience center. Mostly on the hood and front of the vehicle but there are several all around This car has the most fragile paint I have ever experienced. LED headlights with . Adjust the gun according to the indications provided on the product data sheet. CX30 GT SPORT. It's literally sliding off my car!. Next the tinted clearcoat is mixed using Vibrance Collection VM4350 Vivid Ruby Tinter and applied to the vehicle. . cloth seats, heated front seats, heated steering wheel, sunglass holder, tonneau cover, heated exterior mirrors, illuminating vanity mirrors, auto up-down all windows, 2.5L Skyactiv G, 6-spd auto. I really wanted to buy the Soul Red Crystal Metallic but the only one the dealer had already had several chips on the drivers door edge and on the front of the hood. You are using an out of date browser. Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. See If one looks closely at the area touched up it is slightly visible. I dropped it off first thing Tuesday morning. The server is misbehaving. I found Genuine Mazda (0000-92-41V) Touch-Up Paint - .44 fl. Thank you Mazda for your service, I will not hesitate to buy another new Mazda!! Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. Linder's Inc. 211 . They were extremely responsive. Contacted dealer and they said there is no recall and it's on me to figure it out. And a ceramic coating for the entire exterior of the car, minus the windows. This red automotive paint color is most commonly known as Soul Crystal Red. Step one is to clean the area. It is the soul crystal red color. We do have quite a few CX5's in this area. Mazda as well and waiting answer. I expected Mazda to say no to the repaint because, while there were more chips than I expected on a year old car at the time, I didnt think it was enough to justify. Mazda CX-5 Eternal Blue Mica. Mazda CX-5 Snowflake White Pearl. The paint on the CX30 is THIN! This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. A simple online search confirms this problem. statistics and reliability analysis of Mazda CX-5, Hatchback/liftgate Support Device problems. Its first maintenance was complimentary from our local Mazda dealer (Liberty Mazda Wakefield, Mass.) don't want a repeat issue. It takes specialized expertise to perform any paint job, whether its an allover spray job or just some spot paintwork. There were white spots that almost looked like spray paint on the paneling Mazda CX-30 Complaints, Issues And Problems. Then, apply the second coat of colour. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. Soul red is an absolutely beautiful colour though, especially in the sun, and if I could have gotten it with my car at the time, I would have. There are countless online forums and petitions filled . JavaScript is disabled. That way, we are current and are able to give you the highest level of auto repair that you deserve. They never issued a recall, but according to my Mazda body shop, they repainted LOTS of red cars over about a 2 year period. explanation show up. TouchupXS-Perfect Match For Mazda CX-5 46V Soul Red Crystal Metallic 2oz Touch Up Paint 5.0 (1) $2799 FREE delivery Mar 10 - 11 Harpy Motors Touch up Paint Pen & Clearcoat Compatible with 2016-2018 Mazda CX-5 45P Sonic Silver Metallic -Color Match Guaranteed No reviews $2395 FREE delivery Mar 10 - 16 Small Business I was back at the body shop yesterday to address the new issues. See I believe that there are other products on the market that will not turn yellow, although I am unsure of the different costs involved. Mazda's Kodo-Soul of Motion design philosophy . . I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. . My neighbor has a CX-5 thats all chipped, and it doesnt bother him. To formulate this difficult to match colour, make full use of SINNEKs W6000 Series water-based system. So far, there has been nothing to report. In case we missed a picture or a detail you would like to see of this vehicle, we are happy to send you A PERSONAL VIDEO . As of now, what I can say they don't want to be I have maintained the film the same as if it was paint. oz. 2023 Mazda CX-30 : Touch-Up Paint Products. Anyone notice if Mazdas fixed this for 2020? Do not opt for this colour!! There were sanding Cool 2016 Mazda Cx 5 Paint Codes 2022 . Many thanks. How thick your paint is doesn't affect how prone it is to chipping. Otherwise, it is normal and we expect good longevity. My guess is that there was probably never an issue specific to that color. 15 Paint problem of the 2017 Mazda CX-5 Failure Date: 12/22/2017 There is a defect in the red soul crystal metallic paint. 2023 CarGurus, Inc., All Rights Reserved. Take care of it and youll be fine. They filed an initial report up to Mazda HQ and they told me to I don't know which approach is most effective right now. 2016 mazda paint 25d snowflake white, 34k crystal white, 35j stormy blue, 38p liquid silver, 41g zea. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. I had a 2017 GT that had a half dozen or so little chips on the hood. The paint chips excessively when it is being hit by road dirt/stones. Its incredibly complex and can cause long-term damage to a vehicle if done incorrectly. This color was a $700 dollar option and the paint . first 12 months but I have contacted the dealer and the inspection is next About four weeks ago, they said I could get my car repainted but they have no courtesy vehicles so I would not have a way to get to and from work. Check your paint code. I even purchesed the glass coating the dealership was offering. . The marks are all over my car and I have owned this car less than 2 months. the new paint had a wave to the paint, like it was heavy at the top and pulled itself down. Consumer complaints have decreased significantly since 2019 as well. Though I have a relative with a Soul Crystal Red CX-5 who is happy with the car without this. Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . We look forward to hearing from you and showing you the 3D Difference! Soul Red Crystal Metallic (Color Code 46) is a color and paint design innovation by Mazda. It doesnt make sense when this color has been nothing but stress for Mazda owners across the country. In Stock at Toyota of . Your opinion please. I'd recommend getting a ceramic coating or your car waxed to prevent chip damage. you guys argue with them and give the strongest justification until I can get the whole car Of course, the car will still get rock chips, but at least you'll be able to avoid all of the minor chips if you didn't have protection. . kms city driving. This color was a $700 dollar option and the paint is inferior in quality and easily chips. three chips on the hood, and two on the door. Ugh I'm so sorry to hear this and wish you the best of luck. Read the Second Mazda CX-5 Report: Five Features I Love About My 2018 Mazda CX-5. flaking of every time I drive it. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. The paint appears to be brittle and not properly bonded to the primer/metal. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. He also says he has Show more Show more Blending Blue. Create an account to follow your favorite communities and start taking part in conversations. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. happy camper.I will be taking it back to the dealership to have this settled soon. It has a greater than normal amount of paint chipping on the hood and other places. I suspect that location and driving style more has to do with it than anything else. To me, it looks kind of like the 1965 Fender Jaguar candy apple red, but better. The body shop told Was: AU $24.00. Here at 3D Collision Centers in Pennsylvania, were always researching the latest repair procedures and updates from every car manufacturer. . It does not look yellow at all, but yes you can see the line on the hood where it ends. Start by prepping your project as you would any other paint job. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Or, if youd like to call any of our locations directly, click here. By using this website and its offers and continuing navigating, you accept these cookies. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing, I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. dealership. It's costing my insurance company $4000 to repair. Soul Red There were many, many tiny chips on the hood and A pillars. This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. Mazda said I need to take it to a body shop and take car of it on my own. I couldnt get it off, so i used goop off(big mistake) now it Below are three of the affected vehicles: Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. all problems of the 2017 Mazda CX-5 Select a Year: 2023 2022 2021 2020 Touch-Up Paint . Clearcoat appears to scratch way to easily. Haverford That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. View our Findlay Mazda inventory to find the right vehicle to fit your style and budget! Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. The color is a knock-out and if there is a better red on the market today we haven't seen it. Press J to jump to the feed. They told me it was made at a different plant and they hadn't had any complaints from that Sure! Mazda refused to admit that there was a problem but finally admitted that the paint thickness and application etc for that particular colour was to blame for the chipping problem. - Assembled in Mexico - Ownership Rating: A. statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5. Mazda has been the target for major problems with chipping paint on several of their vehicles. working good. Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. Did a full inspection on the two cars the dealer had and found no problems with that color. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. Why is this happening ?? Mazda has been trying to address its rust problems for over a decade, but the automaker's reputation in this regard has suffered a great deal and many buyers are reluctant to buy Mazda vehicles because of that. GT Premium Package (1) Navi SD Card (1) Soul Red Crystal Metallic Paint (1) Availability. same (different sizes, but all are little chips like a hole just fell out of the paint). Instead, use the basic WS/6314 Transparent Red, a product that is specially designed to repair complex colours with reddish shades, and which, being integrated within the water-based system, will allow to simplify and speed up the working time during the repair process. Mazda: Soul Crystal Red - Paint Code 46V Important: This is a 3 stage color and application. 4.99 (166.33/l) Chipex Ultra Precise Car Paint Touch Up Microbrushes - 100 Pack. is the chipping issue only in red color or for any other colors also? We should note that the color is loved by all that have seen it and the owner is thrilled with the choice. take the paint of the black paneling and 1,571 Great Deals out of 24,803 listings starting at $2,300, 1,516 Great Deals out of 22,718 listings starting at $2,800, 276 Great Deals out of 7,587 listings starting at $1,600, 68 Great Deals out of 925 listings starting at $9,899, 591 Great Deals out of 18,244 listings starting at $2,333, 518 Great Deals out of 7,989 listings starting at $1,500, 1,146 Great Deals out of 39,131 listings starting at $1,500, 654 Great Deals out of 13,940 listings starting at $1,900, 195 Great Deals out of 2,475 listings starting at $995, 1,808 Great Deals out of 31,758 listings starting at $1,500, 385 Great Deals out of 7,329 listings starting at $3,800, 15 Great Deals out of 262 listings starting at $20,646, 41 Great Deals out of 497 listings starting at $18,500, 23 Great Deals out of 383 listings starting at $19,999. We had chips under the hood, in spots that would have zero contact with anything. Spring City Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. (Sand, Prime, etc.) inside my mazda cx5. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. the most flexible metal panel, has 13! We feel its our job to let car owners like you know about the problems of specific car manufacturers. The car has multiple paint chips on the hood and all the side panels including all four doors with less than 3500 miles on the odometer. had 10,000Kms on it) . Would suggest you take the vehicle there and speak with the service manager to arrange an appointment for photos and they will pursue with Mazda. This. This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. West Chester now repainted TEN (10) CX-5's so far with another half dozen scheduled to be done. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. This coat will bring brightness and depth to the colour, allowing light to pass through and be reflected on the metallic particles.Apply the number of coats established, based on the previously conducted test runs. But, it's not cheap, so prepare to spend a few thousand or so for that level of protection. Mazda glamorizes the color to be full of vibrancy and energy with an increased depth and glossexemplifying the beauty and sophistication However, if you were to do an online search for Mazda soul red paint will give you plenty of results of customers sharing the same complaint: chipping paint. Every time small road gravel hits paint, the paint chips. . I'm real curious to know if the entire vehicle was repainted or just the affected panels. They need to re-do areas of the car many times. paint should not fade in such a short time. just waiting for the repair to be scheduled but they advised that it would Terms and Conditions | Privacy Policy| Disclaimer. I have 100's of paint chips all over this brand new car. Using a water-based system will prevent any clouding from appearing on the edges of the part, which are characteristic with this type of colour. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. because they said the problems had only been with the red, but mine are clearly abnormal COLOR: Soul Red Crystal. This 2023 Mazda Mazda3 Preferred is for Sale in Las Vegas, NV. I just ordered it (with other parts), so we'll see what happens. Been using Since this is not a safety issue, Mazda has no obligation to issue a recall. It requires color matching and a process that technicians need to follow. read about it, they'll likely give you a fairl look. We're doing our best to get things working smoothly! So the Soul Red paint has been giving people problems for the past several years with paint chipping. respray the car. AU $23.73. Pierre. 2. I have noted 44 chips on 11 of 13 panels, each almost the My chips were on hood, bumper, roof, qtr panels, doors. In observing the chipping, the paint layer appears to be very thin. 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